Help for Ukraine

"Help for Ukraine" auf gelb/blauem Hintergrund

Ukrainian refugees will get a special protection status in Austria. This includes the possibility to work, the right to go to school, free medical services, and a monthly payment of a moderate amount of money for food. 

Emergency Hotline: +43 1 2676 870 9460

Psychological Support: +43 676 8118 98698


Bilderwörterbuch-deutsch-ukrainisch-v7 (pdf 1.77 MB)

FAQs_UA_Schutzsuchende_-_FAQ_Russisch (pdf 0.44 MB)

Anmeldung_Flüchtlinge_Russisch (pdf 0.18 MB)


Register at registration office


Kindergarten and School


Monthly Payment for Ukrainian refugees

required documents: 

  • registration form of a principal residence in Klosterneuburg
  • an Austrian bank account
  • ID / Passport

Erhebungsblatt_DE_UKR (pdf 0.42 MB)

Send the complete „Erhebungsblatt“ + Documents to: soziales.bhtu@noel.gv.at


Blue Card 

= EU Vertriebenenausweis (incl. work permission)

register at: Federal Agency for Reception and Support Services



More Information on the Website in German

Aid organisation

Accommodation für refugees

Information for refugees

civil protection


17/03/2022