Help for Ukraine

Ukrainian refugees will get a special protection status in Austria. This includes the possibility to work, the right to go to school, free medical services, and a monthly payment of a moderate amount of money for food. 

Emergency Hotline: +43 1 2676 870 9460

Psychological Support: +43 676 8118 98698

Bilderwörterbuch-deutsch-ukrainisch-v7 (pdf 1.77 MB)

FAQs_UA_Schutzsuchende_-_FAQ_Russisch (pdf 0.44 MB)

Anmeldung_Flüchtlinge_Russisch (pdf 0.18 MB)

Register at registration office

• Arrange an appointment with the registration office: Tel 02243 / 444 - 213
• Address: Rathausplatz 1, 3400 Klosterneuburg
• bring the completed registration form as well as your passport
• Meldezettel-_ZMR (pdf 0.13 MB)

Kindergarten and School

• registration form of the child
• birth certificate
• Kindergarten registration form

Monthly Payment for Ukrainian refugees

required documents: 

• registration form of a principal residence in Klosterneuburg
• an Austrian bank account
• ID / Passport

Erhebungsblatt_DE_UKR (pdf 0.42 MB)

Send the complete „Erhebungsblatt“ + Documents to: soziales.bhtu@noel.gv.at

Blue Card 

= EU Vertriebenenausweis (incl. work permission)

register at: Federal Agency for Reception and Support Services

More Information on the Website in German

Aid organisation

Accommodation für refugees

Information for refugees

civil protection